Terms & Conditions

Welcome to Thangka Silk Heritage. By accessing or using our website, you agree to abide by the following Terms & Conditions. Please read them carefully before making a purchase.

1. General

This website is operated by Thangka Silk Heritage. Throughout the site, the terms “we”, “us”, and “our” refer to Thangka Silk Heritage. By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by the following terms.

We reserve the right to update, change or replace any part of these Terms & Conditions at any time. It is your responsibility to check this page periodically for changes.

2. Products & Descriptions

• All our products are handpicked and carefully described.

• Due to the nature of fabric photography and screen variations, actual colors may slightly differ from what is shown online.

• We make every effort to provide accurate product details, but we do not warrant that product descriptions or other content is error-free.

3. Orders & Payments

• Orders are confirmed only upon successful payment.

• We reserve the right to cancel or refuse any order at our discretion.

• Prices for our products are subject to change without notice.

• All payments are processed through secure third-party gateways. We do not store or access your payment details.

4. Shipping & Delivery

Please refer to our Shipping Policy for complete information on shipping timelines, international orders, and tracking.

5. Return & Exchange

We accept exchanges only in case of a damaged or defective product. No cancellations or refunds are allowed once the order is placed.
To be eligible for an exchange, an unboxing video from the moment of opening is mandatory.
Full details are available on our Return & Exchange Policy page.

6. Intellectual Property

All content on this website, including images, text, logos, designs, and product photos, is the intellectual property of Thangka Silk Heritage and is protected under copyright laws. Unauthorized use or reproduction is strictly prohibited.

7. User Conduct

You agree not to use the website for any unlawful or prohibited activity, including but not limited to:

• Attempting to gain unauthorized access to the website

• Disrupting the website’s functionality

• Engaging in fraudulent activities or misrepresenting identity

8. Limitation of Liability

Thangka Silk Heritage is not liable for any indirect, incidental, or consequential damages that may arise from the use of this website or products purchased through it.

9. Governing Law

These Terms & Conditions and any separate agreements shall be governed by and construed in accordance with the laws of India. Any disputes arising will be subject to the jurisdiction of the courts located in India.

10. Contact Us

For any questions or concerns regarding these Terms, feel free to contact us:

📞 WhatsApp: +91 80890 54333
📧 Email: info@thangkasilk.com
🌐 Website: www.thangkasilk.com